FAQ

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The Upload Participant Excel document section of the collection forms will allow directors to enter the training record on the Excel spreadsheet that they will upload into the collection form. This is an easy way to enter many participants at once instead of having to manually enter each participant. The director will need to download the Excel spreadsheet from the collection form, enter the training information and participants. Save the spreadsheet to their computer or cloud then upload the document into the collection form. Note: each collection form has a specific spreadsheet for each collection form.

The TrainTN catalog is live and regularly updated as trainings are reviewed and approved.

All external trainers and training institutions who wish to provide approved training to TDHS licensed child care programs in Tennessee. Please be reminded that only external training receiving TrainTN approval will be recognized by the Department effective November 1, 2021.

Please encourage trainers and training organizations to visit www.traintn.org and apply to become TrainTN approved. Please be reminded that only external trainings receiving TrainTN approval will be recognized by the Department effective November 1, 2021.

The TrainTN catalog may be found at traintn.org. Click “TrainTN Catalog” from the top navigation menu.

Yes, these trainings are approved and the records are automatically sent to TNPAL

The Upload Participant Excel document section of the collection forms will allow directors to enter the training record on the Excel spreadsheet that they will upload into the collection form. This is an easy way to enter many participants at once instead of having to manually enter each participant. The director will need to download the Excel spreadsheet from the collection form, enter the training information and participants. Save the spreadsheet to their computer or cloud then upload the document into the collection form. Note: each collection form has a specific spreadsheet for each collection form.

No, directors are automatically granted access through their TNPAL credentials to record internally delivered agency-based in-service training. These in-service trainings are TrainTN approved. Non-agency-based training delivered by external trainers, however, must be TrainTN approved to be recognized by the Department beginning November 1, 2021. This includes directors who deliver training to agencies other than their own and are considered external trainers who would need to receive TrainTN approval to be recognized by the Department effective November 1, 2021.

Attendance for TrainTN approved trainers, in-service, and events may be recorded by visiting traintn.org, selecting the Login tab and following the appropriate link. Credentials for logging in to record attendance are sent out at same time as being approved as the director of your sites on TNPAL, so if you have already been added as the director of your program in TNPAL, you should have credentials for TrainTN waiting in your inbox. If you are not able to find them, please be sure you are checking the inbox of the email you used to register with TNPAL – many people use their personal email address for this. Also, check your spam filter. If you are not able to locate the credentials, please email traintn@utk.edu to request that they be re-sent.

Select Forgot Your Password to reset your password on the TrainTN login screen. The Forgot Your Password link will prompt you to enter your username/email address. You will receive an email from sworpstam@gmail.com. If you have received an email, check your spam filter. If you still haven’t received an email, select the Forgot Your Password link again.

Trainings delivered internally by a licensed agency (whether by a director or a director’s designee) to its employees are considered agency-based in-service training. In-service trainings are TrainTN approved. Trainings delivered by external trainers are considered non-agency-based who must be TrainTN approved to be recognized by the Department beginning November 1, 2021.

If internally delivered as an agency-based in-service training for your employees, training completion would simply need to be recorded in TrainTN — and it will automatically be reflected in the training record of those recorded as having completed the training.

Yes.

If the training event is internally delivered and agency-based, then it would be considered TrainTN approved in-service. If the training event hosts educators from other licensed child care agencies, it would follow the unique application process established for conference events.

You will receive your TrainTN credentials for logging in to record attendance at the same time being approved as the director of your sites on TNPAL, so if you have already been added as the director of your program in TNPAL, you should have credentials for TrainTN waiting in your inbox. If you are not able to find them, please be sure you are checking the inbox of the email you used to register with TNPAL – many people use their personal email address for this. Also, check your spam filter. If you are not able to locate the credentials, please email traintn@utk.edu to request that they be re-sent.

Trainers may visit traintn.org, click “Apply Now”, and follow the prompts to create an account.

To reset your password for managing your training application, send an email to Traintn@tnstate.edu.

Select Forgot Your Password to reset your password on the TrainTN login screen. The Forgot Your Password link will prompt you to enter your username/email address. You will receive an email from sworpstam@gmail.com. If you have received an email, check your spam filter. If you still haven’t received an email, select the Forgot Your Password link again.

The Upload Participant Excel document section of the collection forms will allow trainers to enter the training record on the Excel spreadsheet that they will upload into the collection form. This is an easy way to enter many participants at once instead of having to manually enter each participant. The trainer will need to download the Excel spreadsheet from the collection form, enter the training information and participants. Save the spreadsheet to their computer or cloud then upload the document into the collection form.

Individual trainers will apply using the Individual Trainer application. Agencies and training organizations will apply using the Agency application. Conferences and similarly large training events will use the Conference Application. All applications are available at traintn.org.

TrainTN offers a unique application for local, regional, and national conferences. To receive TrainTN approval, conferences submit their application attesting alignment with standards and best practices.

Many institutions are listed on the TrainTN Pre-Approved institution list, this includes institutions such as American Red Cross, American Heart Association, Health & Safety Institution and EMS Safety.

Assistance is available to educators in communities with limited internet access. Licensed child care agencies in communities underserved by internet services are eligible to participate and may apply to Tech Goes Home Tennessee, available through CCR&R. Learn more by visiting tnccrr.org.